Privacy
Last updated 29 September 2026
SnapToTackle is published by Kay-Maids LLC. There are two ways to use it: run the software yourself, or send a game to us to break down. What happens to your film is different in each, so this page says both. It covers what we collect, what we deliberately do not, how long we keep it, and who else is involved. It is written to be read rather than to be survived, and it is part of our terms of service.
The short version
Run it yourself: your film stays on your computer
The software reads the film where it sits and writes clips beside it. We never receive your game film, your clips, your file names or your folder paths — unless you tick the box to include a run’s log when you report a problem. Portions of the film are analysed by our AI provider, as described below.
Send it to us: kept only as long as it is needed
Your film is deleted as soon as your clips are made, or within 48 hours if a run fails. Your clips are kept for 21 days so you can download them, then deleted.
Your own key is optional, and kept encrypted
If you choose to use your own key for the analysis, it is kept on your account, encrypted, and used only for your runs. Remove it whenever you like.
We do not sell anything about you
No advertising, no trackers, no analytics scripts, no data brokers. There is nothing here to sell and no arrangement to sell it.
What we hold
| What | Why | How long |
|---|---|---|
| Your name and email | To send your licence or your game’s links, to let you sign in, and to reach you about what you bought | While you are a customer, then as long as tax records require |
| Your licence key | It is the licence | With your licence |
| An identifier for each computer signed in to the software, which cannot be traced back to the computer | To count computers against your licence | Until you sign out on that computer |
| A sign-in for each computer you use the software on, stored securely | To keep that computer signed in | Until you sign out there, or after 90 days without use |
| Your own API key for the analysis, if you save one, encrypted and tied to your account | So you never have to find it again on another computer, and to use it for your runs when you choose to | Until you remove it, or ask us to delete your account |
| For each game you run in the software: an identifier that recognises the same film again, its length, the setting, when, and how much analysis it used | To count the hours of film your licence includes each year, so that running the same game again costs nothing, and to keep our accounts. The identifier cannot be turned back into your film or its name | With your licence record |
| A film you send us | To break it down into clips | Deleted as soon as the clips are made; within 48 hours if a run fails or an upload is never finished |
| The clips we make from it | So you can watch and download them | 21 days after the game is finished, then deleted |
| A record of each game you send us: its file name, the email it belongs to, when it ran, the setting, how many plays were found, and when you agreed to the terms | To list it in your games, to support you, and to keep our accounts | With your account |
| Feedback you leave on a game | To find and fix what went wrong, and to improve detection | With the game’s record |
| Problem reports you send: what you wrote, where from, and for the app its version and your OS | To fix what went wrong. From the app, the log of your last run goes with it only if you tick the box for it | With the report |
| If a rep showed you a demo, gave you a free game, or you signed up through a rep’s link: your name, email, and the rep’s notes | So the rep can follow up, and be paid commission on a sale | Until you ask us to delete it |
| Your email and when you agreed, if you took a free game (which asks you to agree to hear from us) | To send you news about SnapToTackle. Every message has a way to stop | Until you unsubscribe |
| A sign-in session, in a cookie. The code we email you works once, for ten minutes | To keep you signed in | Up to 60 days, or until you sign out |
| The software’s version, when it last checked in, and whether you have downloaded it | To offer you the right update, and to tell whether a customer got stuck | With your licence |
What we never hold
Your film from the software, your clips from it, or your file names or folder paths — unless you include a run’s log in a problem report. Your card number: that goes to Stripe and never touches our servers. A password, because there isn’t one.
Cookies
One cookie, set only when you sign in, to keep you signed in. No tracking, advertising or analytics cookies. If you arrive through a rep’s link, their code is kept in your browser’s own storage for 30 days, so that a purchase is credited to them.
Who else is involved
| Who | What they get |
|---|---|
| Google, our AI provider | Portions of your game film, including its sound, for the analysis — from the software, or from a game you send us — deleted once analysed. On our paid Google account, Google’s terms say they do not use it to improve their products. If you use your own key, your agreement for it is with Google; see below. |
| Our hosting provider | Hosts the website, the database, and the storage where films you send us and their clips are kept for the times above. |
| Stripe | Your name, email and payment details, to take the payment. We receive your name and email back; we never receive card details. |
| Our email provider | Your email address and the message, to deliver it. |
| Our security provider | When you send a form while signed out, a security check that sees your IP address and browser signals, to tell people from bots. |
| A rep, if one referred you, showed you a demo or gave you a free game | Your name and email in their sales workspace, to follow up. A rep never sees what a game cost us, and never sees another rep’s people. |
Footage of minors
If you coach youth football, this is probably the question your league will ask, so here is the direct answer for each way of using SnapToTackle.
Running it yourself: the game file stays on your computer. Google, our AI provider, receives portions of the film, including its sound, only for the analysis, and they are deleted once analysed. On our paid Google account, Google’s terms say they may not use your film to improve their own products. If you choose your own key instead, one setting decides that: on Google’s free tier they may, and with billing enabled on your key their terms say they may not. Our guide to getting a key covers it, and we would rather you knew than saved the ten minutes.
Sending it to us: the film is uploaded to storage only we can reach, broken down, and deleted as soon as the clips are made. The clips are reachable only through the private link we send you, and from your games when you sign in with the same email, and are deleted after 21 days.
Either way, you remain responsible for having the right to use the film you process, including any consent your league, school, association or players’ parents require. Our terms say the same.
Children
SnapToTackle is for coaches, parents and players old enough to agree to our terms. It is not for children under 13, and we do not knowingly collect a child’s personal information. If you think a child has given us their details, write to us and we will delete them.
Your choices
Write to [email protected] and we will tell you everything we hold about you, correct it, or delete it — including a game’s clips before their 21 days are up. Deleting a licence’s record ends the licence, because the record is the licence.
Depending on where you live you may have further rights — to a copy of your data, to object to processing, or to complain to a regulator. Ask and we will help rather than make you cite a statute.
Changes, and how to reach us
If this page changes in a way that matters, customers get an email; we will not quietly rewrite it. Questions go to [email protected].
Kay-Maids LLC · snaptotackle.com · Terms of service · Licence agreement